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Pricing

Pricing on the website is indicative only, if you'd like to check the latest prices, you may call us direct on: 01353 749990

All quoted prices are valid for 30 days.

Prices displayed on the website indicate excluding VAT pricing and also including VAT pricing. In the UK VAT is currently charged at 15%.

 

Shipping / Delivery

It may take up to one working day to ship your order, provided we have stock. We do not ship on weekends or bank holidays . If you order over a weekend or bank holiday, your order will ship within the next two working days, depending on the weekend's backlog.

The delivery window is set at the checkout, and is the amount of time from when your order is Dispatched from our premises to when it is received by you.

Generally, our cut off time is around 1pm. If you are in a hurry, make the order online and then call us to confirm it'll go out that day. If it can't, you can cancel your order over the phone. We don't charge your card until we pack your order, so there's no risk to you.

Shipping costs are displayed in the Basket after choosing a shipping method. The costs shown are dependant on the total weight and value of your order. If you have any queries about the costs of shipping please This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Postage and Packing Costs Table

Please note: these are estimates - actual pricing is shown in the online shopping basket. We update the web site shopping basket system regularly to ensure that the best prices are offered.

UK Orders

Weight Goods Cost P&P Price Method
< 100g < £30 £1.50 1-5 Working Days
< 500g < £30 £2.50 1-5 Working Days
< 1kg < £30 £3.50 1-5 Working Days
< 2kg < £30 £8.00 Next Day delivery
 
< 500g >= £30 £6.50 Next Day delivery
< 1kg >= £30 £7.50 Next Day delivery
< 2kg >= £30 £8.50 Next Day delivery
 
2kg to 10kg Any value £15.00 Courier service (usually City-Link Next Day)

International

Please see our shopping basket for more accurate pricing.

Destination Weight Shipping Price
Royal Mail International
Europe EC < 2kg £9.00
Europe Outside EC < 2kg £10.50
North & South America, Australasia, Asia, Far East < 2kg £15.00
UPS Courier
International > 2kg Cost Price

Prices include insurance and packaging unless otherwise indicated.

Methods & Insurance

When ordering via the online catalogue, you will be presented with various shipping options for each product. We ship via any international courier (DHL, FEDEX etc) or for UK inland shipments Royal Mail registered post or Recorded delivery. All shipments are insured for the full cost of the goods value, the cost of insurance is included in the charge for postage and packing, unless the goods are unusually large or bulky, then special charges will apply.

Claims

All goods are packed for air freight in suitable packaging, transit damage is the responsibility of the carrier and must be reported immediately to the carrier's representative. We will process your claim for damaged goods, but claims will only be accepted if you have reported the damage to the carrier. In the case of couriers or shipment methods that require a signature on delivery, it is important to note on the signature sheet that the goods have been delivered with damageed packing or wrapping. Please if at all possible photograph the damage before opening the package.

We have a very good record of recovery of costs from carriers where these simple instructions have been followed.

Standard Terms and Conditions

Our standard terms are conditions are available here in adobe acrobat format. If you do not have acrobat reader, you can download it from the adobe website